As a heating and cooling professional, from time to time I hear horror stories about work being done by unlicensed or unprofessional contractors. I just heard about one that occurred within the last month that I had to share with you.
This story happened to an unfortunate homeowner here in Western Washington. We’ll call her Mary. Mary purchased a Goodman furnace and installation from Frank (also a fictional name), who told her he was a bonafied, licensed and bonded contractor. He showed up at her home in the morning and collected the funds for the furnace from Mary. He let her know he would be done installing the furnace by the end of the day, and that she shouldn’t have any worries. She departed for the day, leaving Frank to complete his work. At the end of the day, this is what she returned to find:
